LLM observability meets application-level visibility.

Start Free

Simple Setup

Deploy in minutes

Global Access

Use from anywhere

Expert Support

Chat, email, and consulting available

Arize Phoenix is an excellent LLM observability framework. 40+ auto-instrumentations (source: github.com/Arize-ai/openinference, verified 2026-06-01), best-in-class evaluation tools, and a free, self-hostable codebase (source-available; core under Elastic License 2.0). We respect that depth. This page is an honest look at where IAPM takes a different approach, where Phoenix excels, and how the two can work together.

IAPM is the product; spatial observability is the category. We are not an APM company, we are a spatial observability company.

LLM performance in the context of your entire application stack

Best-in-Class LLM Evaluation, Zero Application Context

When your LLM latency spikes, where is the bottleneck?

  • 40+ auto-instrumentations (source: github.com/Arize-ai/openinference, verified 2026-06-01) covering OpenAI, Anthropic, LangChain, LlamaIndex, and more. Phoenix delivers deep LLM-specific visibility.
  • But LLM calls do not execute in a vacuum. They depend on API gateways, vector databases, embedding services, and the application underneath.
  • When your RAG pipeline slows down, is it the model, the retrieval layer, the database feeding context, or a noisy neighbor? Phoenix cannot answer that because it only sees the LLM layer.

One spatial view. Full application context. Faster resolution.

See Your LLM Calls in Full System Context

Topology as your primary investigation surface.

  • 3D spatial topology: Your LLM services, the APIs that call them, the vector databases they query, and the relationships between all of them.
  • When something breaks, you see it in context: which service is affected, what it depends on, where the problem propagates.
  • No context switching between your LLM tracing tool and your application monitoring. One environment. Application-level visibility.

Zero proprietary agents. Full OTel ecosystem.

Architecture: How We Differ

Application-level correlation vs LLM-only tracing.

IAPM provides spatial observability across distributed tracing, metrics, logs, and LLM observability in a single spatial environment. When your LLM latency spikes, IAPM shows you whether the bottleneck is the model provider, your API gateway, the vector database, or an upstream dependency.

Phoenix shows you the LLM call. IAPM shows you the LLM call in the context of the entire request lifecycle and the application dependencies around it.

Aspect IAPM Arize Phoenix
Scope Spatial observability across application telemetry and LLM observability LLM observability only (source: github.com/Arize-ai/phoenix, verified 2026-06-01)
Instrumentation Standard OpenTelemetry SDKs (all signals) OpenTelemetry-based (LLM spans via OpenInference)
LLM Auto-Instrumentation OpenTelemetry GenAI semantic conventions 40+ auto-instrumentations (OpenInference) (source: github.com/Arize-ai/openinference, verified 2026-06-01)
Visualization 3D spatial topology Trace tree views, evaluation dashboards
Service Topology Auto-discovered 3D service map No service topology (source: github.com/Arize-ai/phoenix, verified 2026-06-01)
Application Metrics Application metrics via OTel correlated with traces No application-level metrics (source: github.com/Arize-ai/phoenix, verified 2026-06-01)
LLM Evaluation Evaluation via OTel-compatible pipelines Best-in-class: hallucination, toxicity, relevance, custom evals
Cross-Signal Correlation Traces + metrics + logs unified in spatial view LLM traces only (source: github.com/Arize-ai/phoenix, verified 2026-06-01)

Tessa fixes code. You review it. You own it.

Capability Tessa (IAPM) Arize Phoenix
AI Diagnosis Cross-signal anomaly detection with spatial context No in-product AI diagnosis; Phoenix MCP server (@arizeai/phoenix-mcp) exposes traces / spans / prompts / datasets / experiments to external AI agents (Claude Code, Cursor) (source: github.com/Arize-ai/phoenix, verified 2026-06-01)
Codebase Access Full workspace: read, search, rename, modify External AI client must bring its own workspace access; Phoenix MCP exposes LLM observability data only
Code Fixes Tessa proposes the fix in your workspace, you review, you approve No first-party code-fix flow; Alyx (AX commercial tier) operates within the platform, suggesting prompt variants rather than editing your code (source: arize.com/blog/alyx-2-0, verified 2026-06-01)
Root Cause Analysis Application-level: LLM + app + dependencies LLM layer only
Accountability Model Human on the loop Manual debugging by engineer

AI: Tessa vs Manual Investigation

Human on the loop.

Tessa accesses your codebase workspace, diagnoses from 3D topology, and makes the fix. You review, you own it. When your RAG pipeline degrades, Tessa does not just show you the LLM trace. She correlates the latency spike with the vector database query time, checks the application metrics, identifies the root cause, and proposes a code fix.

Phoenix gives you excellent LLM trace visibility to investigate manually. Tessa closes the gap between "I see the problem" and "the fix is ready for review."

One platform for LLM + application monitoring. One price.

Pricing: Application Observability Value

One platform vs LLM tool + APM tool + ops cost.
  • One platform, not three: IAPM includes LLM observability, application monitoring, and AI diagnosis. Phoenix covers the LLM layer only.
  • No tool sprawl: Avoid managing separate tools for LLM tracing and APM. One bill. One UI. Full correlation.
  • Predictable pricing: Nodes x tier price = monthly cost. No per-trace or per-evaluation charges.
  • AI included: Tessa is included in every tier, including the free Start tier. No separate AI add-on to budget for.
Capability IAPM Arize Phoenix
LLM Observability Included Free and self-hostable (source-available; core under Elastic License 2.0) / AX Pro from $50/mo (source: arize.com/pricing, verified 2026-06-01)
Application Monitoring (APM) Included Not available (requires separate tool)
APM / Distributed Tracing Included Not available (requires separate tool)
AI Assistant Included (Tessa) Alyx (AX commercial tier) optimizes prompts in-platform; no codebase access, no code-fix
3D Spatial Topology Included Not available
Application Observability Total $45/node/month (Analyze) Phoenix + APM tool = multiple bills

IAPM pricing from immersivefusion.com/pricing. Arize Phoenix is open source; Arize platform pricing varies by plan. Verify current pricing at arize.com/pricing. All prices USD.

Keep Phoenix for evals. Add IAPM for application context.

Where Phoenix Excels

Honest comparison: if LLM quality loops are your primary job, Phoenix earns its place.

  • Best-in-class evaluation framework: hallucination, toxicity, relevance, and custom evals are Phoenix's core strength. A team whose main job is iterating on LLM output quality gets real depth here.
  • 40+ OpenInference auto-instrumentations (source: github.com/Arize-ai/openinference, verified 2026-06-01) make it fast to capture rich LLM spans across OpenAI, Anthropic, LangChain, LlamaIndex, and more.
  • Alyx (Arize AX) for prompt optimization (source: arize.com/blog/alyx-2-0, verified 2026-06-01) automates prompt-variant experiments, so prompt-tuning workflows stay inside the platform.

If your primary need is tightening the LLM prompt quality loop, you may legitimately prefer Phoenix's depth there. That is not a contradiction with spatial observability: IAPM and Phoenix can be complementary. Keep Phoenix for evals, add IAPM for full application context.

Already Using Phoenix? Add Application Context.

OpenTelemetry makes it simple.

  • Keep Phoenix for evals: If you love Phoenix's evaluation framework, keep using it. IAPM adds the application monitoring layer Phoenix does not cover.
  • Zero re-instrumentation: Phoenix is built on OpenTelemetry via OpenInference. Your existing OTel instrumentation works with both.
  • Run both side by side: Compare the experience. When you see the value of correlating LLM performance with application health, you will understand why application-level context matters.
  • Exit guarantee: If IAPM is not right for you, change one endpoint URL. Your instrumentation stays exactly the same.

Dual-Destination Collector Config

exporters:
  otlp/iapm:
    endpoint: "https://otlp.iapm.app"
    headers:
      API-Key: "YOUR-API-KEY"
  otlp/phoenix:
    endpoint: "localhost:4317"

service:
  pipelines:
    traces:
      exporters: [otlp/iapm, otlp/phoenix]
    metrics:
      exporters: [otlp/iapm]

Standard OTel Collector config. LLM traces go to both. Application metrics go to IAPM.

Ready to See Your LLM Calls in Full Context?

Start free with IAPM. Your OTel instrumentation just works.

Start Free

Compare IAPM against other tools | LLM observability comparison | Take the product tour

See what our customers are saying

Testimonial from the US Defense Information Systems Agency (DISA/disa.mil) talk

Watch the testimonial from the DISA TEM talk | Request the full DISA TEM talk video

The Better Way to Monitor and Manage Your Software

Streamlined Setup

Simple integration

Cloud-native and open source friendly

Rapid Root Cause Analysis

Intuitive tooling

Find answers in a single glance. Know the health of your application

AI Powered

AI Assistant by your side

Unlock the power of AI for assistance and resolution

Intuitive Solutions

Conventional and Immersive

Expert tools for every user:
DevOps, SRE, Infra, Education

The Better Way to Monitor and Manage Your Software

A fusion of real-time data, immersive diagnostics, and AI Assistant that accelerate resolution.

Start Free